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Hello everybody!

Let’s have a look at the following term:

red tape

Definition:

complicated and often time-consuming tasks that a government or organisation requires you to do in order to get or do something

Also known as: bureaucracy

Examples:

I can’t believe there is so much red tape involved in such a simple request.

All of this red tape makes it very difficult to get things done on time.

We had to go through so much red tape when we were planning our new house.

I hope your day doesn’t involve too much red tape!

All the best,

Derek

Hello everybody!

I hope life is treating you all well.

Let’s have a look at the following word:

Definition: to be better than (something)

Examples:

We often exceed our customers' expectations by offering them a very high level of service.
He is hoping to exceed last year’s sales.
They exceeded everyone’s expectations by qualifying for the final.

Have you ever exceeded a client’s or even your own expectations? I bet it felt good!

All the best for now,
Derek

Hello everybody!

Let’s have a look at the following word:

attitude (noun) {at i chood}

Definition: the way that you think and feel about somebody/something; a feeling or way of thinking that affects a person's behaviour

Often followed by “to” or “towards”

Deutsch: Einstellung

Examples:

Employees with a positive attitude normally have better chances of getting promoted.
You have to have the right attitude if you want to be successful.
His attitude to work is very different to mine.

Hope you find this post useful.

All the best,

Derek

Hello everyone!

In this post, I’d like to share some phrases that we use when we are 100% sure about something:

I’m absolutely certain (that) we launched the FST2000 in June 1998.

We have no doubt at all (that) she will be the next CEO.

I’m absolutely positive (that) sales will improve.

The word “that” is optional in the sentences above.

And, what are you absolutely certain about?

All the best,
Derek

Hello everybody,

have you ever been asked a question you didn't want to answer? For example, a question about something private?

Well, check out my video for some tips on dealing with difficult questions:

All the best,

Derek